Workout with Apple Watch

Before you begin

Before you set up your Apple Watch, please make sure :

  • Your Apple Watch is series 3 and later,or Watch SE,with WatchOS 6 at least.
  • Your Apple Watch is connected to iPhone.

Add Apple Watch

Make sure Apple Watch is connected to iphone first. Install Wondercise App on your phone, then open it. The guides for adding your device will show up. If not, please close the app and open it again. Depending on the default, Wondercise App installed on iphone would automatically sync on your Apple Watch. If not, please follow these steps to set up :

  1. Open Apple Watch App on iphone
  2. Tap "My Watch", scroll down to "Available Apps" section and find wondercise app
  3. Tap "Install", then Wondercise App will appear on your Apple Watch

Apple Health track snyc

After installed, Wondercise App would ask for permission to access "Health" on apple, to track your moves, heart rate and calories consumption. For exact analysis, please allow it to access your health information. You can go to "Health">"Data Sources & Access">allow "wondercise" to access.

Play training video

Please touch or flip Apple Watch to home screen, and open Wondercise app. As " Ready to Workout" shows on screen, you can select training courses in Wondercise App on iphone. Then Apple Watch collects workout data while you are training. Make sure you authorize and have bluetooth turn on, for app to do Motion Matching in real time. Please follow these steps to set up :

  • Authorize Bluetooth

    Go to "Setting"> Allow Wondercise to access Bluetooth

  • Turn on Bluetooth

    Go to "Control Center" and turn on Bluetooth

Announcements and problem solving

  1. Make sure your Apple Watch battery levels are higher than 20%.
  2. Bring your iphone near to Apple Watch and make sure Bluetooth connection is stable.
  3. With Apple Watch unlocked, it's able to train with wondercise app.
  4. If disconnection happens during the workout, please make sure airplane mode turn off, and reconnect both Apple Watch and iPhone.

If you still have problems, please contact service center.

Workout with Garmin Band/Watch

Supported models

Including the following models and series launched after 2020:

VIVOSPORT
VIVOSMART 3
VIVOSMART 4
VIVOMOVE HR
VIVOMOVE 3
VIVOACTIVE 4
VENU
VENU SQ / SQM
INSTINCT
INSTINCT SOLAR
TACTIX CHARLIE
TACTIX DELTA
TACTIX DELTA SOLAR
MARQ
FENIX 5 SERIES
FENIX 5S+/5+
FENIX 5X+
FENIX 6 SERIES /
FENIX 6 SOLAR SERIES
FORERUNNER 245 / 245M
FORERUNNER 645 / 645M
FORERUNNER 745
FORERUNNER 945

This listing will be updated from time to time. Last update: 05/2021

Before you begin

Before you set up your Garmin Band/Watch, please make sure :

  • Your Garmin Band/Watch is connected to Garmin Connect App on your phone.
  • For exact track of moves, heart rate, and calories consumption, please wear Garmin Band/Watch on your left wrist.
  • Please Make sure that Bluetooth of your phone is turned on.
  • Please make sure that the batteries of your mobile phone and Garmin device have sufficient power.

Add Garmin Band/Watch

You can install Wondercise app on APP store or Google Play. Open app after installation, while keep watch and phone connected. The guides for adding your device will show up. If not, please close the app and open it again.

Play training video

Select courses on Wondercise App and tap " Start Workout " to play. For app to do Motion Matching, please make sure both Bluetooth on your phone and Garmin device are turned on.

Announcements and problem solving

If disconnection happens during the workout, please try the process below:

1. Make sure your Garmin battery levels are higher than 20%
2. Please make sure the Bluetooth connection is stable
3. Bring your phone near to Garmin device and make sure connection is stable
4. Please quit the App, then open it again
5. Reconnect both Garmin device and your phone

If you still have problems, please contact service center.

Wondercise Help Center

About Wondercise Training Services

Wondercise provides livecasting and streamed training programs for all users. When connected to the Internet, users can access different types of training programs through Wondercise's Training Services, with no ads via their personal devices. The training videos are regularly updated to provide users with new workout challenges.

Do I have to own a Wondercise Tracker Band to join the training programs?

Technically, no. Users can still access and follow along with the program as long as they have a Wondercise subscription.

However, we strongly reccomend that a Wondercise Tracker Band is used in conjuction with the app to reap the full benefits of the Wondercise Tracking system. The Wondercise app will sync up with the Tracker Band to track and analyze the user's workout data. Without the Tracker Band, users will be unable to obtain and access this information and any feedback from Wondercise.

Membership / Wondercise VIP

Wondercise's Training Services currently offers a "VIP Membership" option, with an upcoming "Premium Membership" upgrade. We'll be providing more exciting features and functions for users to enjoy - stay tuned!

More details on membership options can be found here.

How can I subscribe?

Members can subscribe to Wondercise services through iOS, Android or the Wondercise official website.
If you choose to continue your Wondercise VIP subcription, it will automatically renew according to the service you purchased through the pre-authorized payment method on the next billing date.

  • Subscribe through iOS

    1. Go to Account > tap “Subscribe Now”
    2. Choose Your Subscription Plan.
    3. Enter your Apple ID password to complete subscription.
  • Subscribe through Android

    1. Go to Account > tap “Subscribe Now”
    2. Choose Your Subscription Plan.
    3. Go to the payment page to set up your payment method.
    4. You are successfully subscribed once the payment has been completed.
  • Subscribe through the Wondercise Official Website

    1. Click “Join Wondercise VIP” on the Home page.
    2. Choose Your Subscription Plan.
    3. Log in or Sign up to continue.
    4. Go to the payment page to set up your payment method.
    5. You are successfully subscribed once the payment has been completed.

How do I change my billing date?

If you are already subscribed to Wondercise VIP, your payment will be processed on the next billing date according to your monthly or yearly subscription option. If you wish to change the billing date, you would have to cancel subscription first, wait for your subscription to end, then re-subscribe on the new date on which you wish to be billed.

Subscription cancellations

  • iOS Devices

    For any subscription purchased through the iTunes App Store on an iOS device, please cancel directly on the App Store. We cannot assist with cancellation in these cases.

    1. Go to “Settings” on your iOS device.
    2. Tap your Apple ID at the top of the screen, and choose “iTunes & App Store”.
    3. Tap your Apple ID > choose “View Apple ID”. (You might have to enter password to proceed.)
    4. Tap “Subscriptions” > and choose “Wondercise”.
    5. Tap “Cancel Subscription” to unsubscribe.
  • Android Devices and Wondercise Official Website

    For purchases through Android devices or the Wondercise official website, please follow the following steps to cancel subscription.

    • Android
      1. Open the Wondercise App
      2. Tap “Account & Records” > tap “My Account”
      3. In “Membership Status” > tap “Cancel Subscription”
    • Wondercise Website
      1. Log in to your Wondercise account.
      2. Go to Account.
      3. Click “Cancel Subscription” on Profile page

Profile

How do I view my subscription?

Members can view their current subscription status on the Wondercise official website.

  • Go to the Wondercise official website and log into your account.
  • Go to Account and Choose Profile.
  • On the Profile page, you can view your membership status, including subscription status, Subscription plan, Payment method, Expiry date, and Billing history.

How do I change my password?

Follow the steps below to change your password on the Account page:

  • Go to Wondercise official website and log into your account.
  • Go to Account and Choose Profile.
  • Click “Change Password”.
  • Enter your existing password, then enter and confirm your new password to complete the process.

Where can I find my product ID?

Please follow the below steps to find your Wondercise product ID:

  • Visit the APP Store or Google Play to download and install the Wondercise app.
  • For new users, please create an account. If you already have an account, please log in.
    After logging into your account, go to Account > My Device, and click the "+" icon.
  • Place your Wondercise Tracker Band close to your smartphone - the Product ID information should show up in the listing.Find Wondercise product ID

Membership Card

What is a Membership Card?

The Wondercise Training Services VIP Membership Card (here referring to the physical card, referred to as “VIP Card” below), is a physical card sold to users for redeeming Wondercise VIP memberships.

You can download the Wondercise app by scanning the QR code found on the VIP Membership card. To redeem your VIP membership, download and open the Wondercise app, and go to Account > Redeem VIP Membership.

The redemption deadline for the Wondercise VIP is shown on each VIP Card. Please gently peel or scrape the card to reveal the serial number and scan the QR code, and follow the instructions on-screen to redeem your Wondercise VIP benefits. If the membership is not redeemed before the shown deadline, it will expire and be unusable. Wondercise is not resposible for undeemed VIP memberships.

Please visit Wondercise VIP Card Terms of Service for more detail on membership cards.

How do I redeem my VIP membership?

To redeem, open the Wondercise app, and go to Account > Redeem VIP Membership. Enter the serial number on your VIP Card to verify. Once verified, you have successfully redeemed and activated your Wondercise VIP membership!

Coupon

What is a Coupon?

Wondercise occationally offers exclusive rewards or package deals that are available through events or purchases. These offers will be given to users as reedemable coupons, such as a 30-Day Free Trial coupon.

To read more on coupons, please visit:
Wondercise VIP Coupon Terms and Conditions

Can I redeem coupons with an iTunes subscription?

Wondercise coupons cannot be redeemed if you are already subscribed through iTunes. If you currently have a paid Wondercise subscription using iTunes, you would have to cancel your current subscription, then head to the Wondercise website to resubscribe and redeem your coupon.

Can coupons expire?

Yes. Wondercise coupons will have varying expiry dates according to the details provided at the time it was given. Expiration details and deadlines will be shown on the coupon you have recieved.

What will happen when my coupon expires?

If you previously do not have a paid subscription with Wondercise, your subscription will automatically continue once your coupon is no longer active. A monthly subscription fee will be billed to your chosen payment method each month unless you unsubscribe from Wondercise VIP. If you wish to unsubscribe, log in to your Wondercise account, click "Unsubscribe", and follow the insctructions to cancel your subscription.

What will happen if I cancel my subscription while my coupon is still active?

You may cancel your Wondercise subscription at any time, and will be able to continue using Wondercise services until your coupon is no longer active.

How do I redeem my coupon?

Head to the Wondercise website and enter your coupon code while you subscribe. Then complete your subscription to redeem your Wondercise VIP membership.

Steps on redeeming your coupon:

  • Head to the "Join Wondercise" page on the Wondercise website.
  • Choose your subscription method, then click "Sign up" or "Log in" to your account.
  • After logging in, enter your coupon code into the coupon box on the subscription confirmation page. Then click "Check" to verify your code and coupon details (you will then be shown the expiry date of your coupon).
  • Complete your subscription process to activate your coupon.

Wondercise Tracker Band

How do I charge my Wondercise Tracker Band?

Please use the USB charging cable that comes with your Wondercise Band. While connecting the charging cable to your band, plug the other end into the USB port of a computer or certified USB wall charging port. To prevent potential product damage, do not use a USB hub or powerbank to charge your Tracker Band.

How long does the Wondercise Tracker Band battery last?

On a full charge, the battery lasts for over 160 hours under optimal conditions, which is equivalent to 30 uses of continuous 30-minute training sessions.

Low Battery Alert

Please charge your Wondercise Tracker Band immediatley when the low battery warning appears.

* When the battery percentage is lower than 5%, your Wondercise Tracker Band will enter low-power protection mode, and will stop collecting data and providing notifications. The charging time can be between 1 - 2 hours based on the remaining battery power.

Note:
During battery charging, Wondercise will stop data collection and notification functions.
Please remove the charging cable when the battery is fully charged.

Wondercise Interface display

  • General Notifications
    support phonesupport messagesupport clock
    CallMessagesAlarm
    support sitsupport Bluetoothsupport calorie
    Idle AlertBluetoothCalories Burned
    support walksupport distancesupport heart
    StepsDistanceHeart Rate
    support step
    Goal Achieved
  • Battery Notifications
    support Chargingsupport power5support power25
    Charging5%25%
    support power50support power75support power100
    50%75%100%
  • Tracker Band Binding
    support start bindsupport bind
    Tap to start bindingDevice is set up.
  • Training Mode
    support playsupport endsupport stop
    Start TrainingTraining CompletedPause

Wondercise Setup

How do I set up my Wondercise?

Go to the APP Store or Google Play to download the Wondercise app and create an acount. Once you have an account and are logged in, follow the steps to set up your Wondercise Tracker Bands.

Please turn on your personal device's Bluetooth function and open the Wondercise app. Your device will search for nearby Tracker Bands to connect to. Once your Band is connected, the Bluetooth iconsupport Bluetoothwill appear on the Band's screen.

How do I set up my Wondercise Tracker Bands?

Once the Wondercise app is downloaded, you will be given step-by-step instructions on the app on how to set up your Tracker Bands. Alternatively, you can go to the Account page on the app and follow the steps below:

  1. Turn on Bluetooth function of your smartphone
  2. Go to Account > My Device
  3. Tap + to add your Wondercise Tracker Band
  4. Confirm the Product ID of your Wondercise Tracker Band, and tap the band image on the app to set up.
  5. When the band is connected, the Bluetooth connection icon will show on the Band's screen.
  6. Tap the bottom of the band screen to complete pairing.

How do I set an alarm?

Your Tracker Band will vibrate or use your mobile phone’s ringtones to alert you at a specified time. You can set up to four alarms on your device to occur once or on multiple days of the week.

At the time specified, the tracker band will vibrate five times to alert you. If you have set up a ringtone on the app, it will alert you with the app's alarm sound.

What is an idle alert?

The Tracker Band will vibrate when you've been sedentary for over an hour. Just get up and walk for a couple minutes to reset the timer.

How can I change the wrist setting?

You can decide to wear the band on your left or right wrist. When you change the wrist setting, the display direction on the band screen will be adjusted accordingly.

How do I update my Wondercise Tracker Band?

It can take between a few minutes to an hour for firmware updates to be completed. Please make sure the Band's battery level is adequate before updating.

Functions

Heart Rate

  • Heart Rate Measurement

    To measure heart rate:
    Switch the band interface to heart rate display, then press the side of the screen for 1-2 seconds to activate the heart rate sensor. It takes about 10-20 seconds for a proper measurement. If successfully measured, your heart rate will then be shown on the screen.

    * If the Tracker Band fails to measure heart rate, please check if it is worn too loose or in the wrong position.

  • What is Resting Heart Rate?

    Resting Heart Rate is the number of times your heart beats per minute while your body is at complete rest.
    According to the American Heart Association, the normal resting heart rate for adults is averaged between 60 to 80 beats per minute. Conditioned athletes and other highly fit individuals might have normal resting heart rates of 40 to 60 beats per minute, because training programs that build speed, fitness, muscle and endurance can also train your heart muscles to pump a higher volume of blood with each heartbeat.

Running

The function enables running data collection, which includes time, distance, heart rate and calories burned. Tap the “Run” icon to enter Running mode menu and tap “Start”.
Reminder: For more accurate data collection, please carry your smartphone while running, and keep its GPS positioning on.

Walking

Set your goal.

The default goal setting on Wondercise Tracker Bands is 10,000 steps per day. To adjust your goal step count, follow the instructions below:

  • Adjust in Device Setup
    1. Tap Account > My Device> Device Setup
    2. Tap Goal Setting and enter your goal of steps per day
    3. Tap Save to save changes
  • Adjust in Walk Mode
    1. Tap the Walk Mode Menu
    2. Tap 「support step」」 to open Goal Setting
    3. Enter your daily step-count goal
    4. Tap Save to save changes

Sleep

  • As you sleep, your Tracker Band will record the total hours of sleep and analyze your sleep quality, differentiating between deep sleep and light sleep. You can find more details on the Sleep page.
  • Your tracker band won’t vibrate for calls, messages and idle alerts while you sleep, and will only show notifications on screen.

Notifications

Calls

Once the Tracker Band is connected to your smartphone, the Band will virbate and display a call iconsupport phoneat the bottom of the screen to notify you of an incoming call.

* to turn off incoming-call notifications, go to My Account > Device Setup

Message

Once the Tracker Band is connected to your smartphone, the Band will vibrate and display a message iconsupport messageat the bottom of the screen to notify you of a message.

* to turn off message notifications, go to My Account > Device Setup

Wondercise Training Mode

Start Training

When a Wondercise training session starts, your band will vibrate and displaysupport playon screen, which means your movement is being recorded. If the training is paused, support stopshows up. Once the training is completed,support endwill appear on the band’s screen.

support playsupport stopsupport end
Start TrainingTraining CompletedPause

Pause Training

If you click Pausesupport stopduring a training session, you can either: exit the current training session; switch audio (we currently provide English and Chinese audio)support audio; replay the current training videosupport replay; choose screen outputsupport outputto display and watch training videos on Apple TV or other TV devices.

support audio
ExitChoose Audio
support replaysupport output
ReplayOutput

How to Project onto Your TV

Please make sure that the mobile device and the TV are connected to the same Wi-Fi network.

  • If you’re using an iOS device, here are two ways to connect:

    【Screen Mirroring】

    Please make sure to connect your iPhone to the same Wi-Fi network as your Apple TV or any device that supports Airplay 2. Then open the Control Center according to the iOS version of your iPhone:
    For iPhone X with iOS 12 or above, you can swipe down from the upper right corner of the screen and tap the "Screen Mirroring" icon; Using iPhone 8 or earlier versions of iOS 11, you can swipe up from the bottom of the screen, and then tap the "Screen Mirroring" icon. Then select the name of the device that you want to project onto.

    【Lightning Digital AV】

    Connect both the HDMI and the charging Lightning cable. When the power is stable, the blue light on the machine will light up. At the other end, connect Lightning to the mobile phone. Then the message "Trust this computer?" will pop up. Select "Trust" and enter the password to synchronize the screen.

     

  • If you’re using an Android device, here are two ways to connect:

    【Miracast】

    Please make sure that both your mobile device and wireless display device support Miracast. Begin to play the video, then pause the video and find the support chromecasticon. After tapping the icon you will be prompted to choose an output device, then you may output the video through a Miracast onto your TV.
    As different Android mobile phone brands label different names for screen displaying, please follow the operation of your mobile phone brand.

    【HDMI】

    To complete cable connection, you have to obtain the following:

    • HDMI cable
    • HDMI adapter for your mobile device/li>
    • TV model that supports HDMI functions
    • Mobile device that supports HDMI functions

    Firstly, connect the HDMI output cable to your mobile phone, then connect your HDMI switch and the HDMI output cable to the power supply. Connect the other end to the HDMI port on the back of the TV. Turn on the TV, and select the corresponding HDMI hole on the source menu. Then you can see the projection of the mobile device on the TV screen.

Note that interface and features may differ depending on the model and software of above mentioned device(s).

Workout Result and Analysis

The app and Tracker Band will compare your workout with the instructor’s moves and automatically provide a score after each workout.
Examine the differences between your performance and the instructor’s through the analysis chart, and make improvements in your future trainings.

Wondercise 訓練結果與分析

Warranty

Warranty Statement

Thank you for purchasing the Wondercise Tracker Band.
Wondercise comes with a one year limited warranty from the date of purchase, which provides maintenance of defects in materials and workmanship under normal use. Warranty does not cover unauthorized disassembly, maintenance or repair by use of unauthorized spare parts.
For maintenance requests, please contact the Wondercise Customer Service Team or Authorized Local Agents.